FAQs

HOW TO BOOK

Online Bookings

Purchasing online by visiting www.iomttraces.com is the easiest and fastest way to make a booking - tickets will be emailed to you instantly!

What is the Hotline number? 0844 453 9077

When is the Hotline open?

The ticket Hotline is open year round at the following times:

Monday                                09:00 – 20:00

Tuesday – Friday                 09:00 – 20:00

Saturday – Sunday              10:00 – 16:00

Where is the Official Box Office?The Official Box Office can be found at the TT Grandstand on Glencrutchery Road, Douglas, IM2 6DA

What are the Official Box Office Opening Hours?

CLASSIC TT RACES
Practice Week  Monday 15:00 - 20:00
Practice Week    Tuesday 15:00 - 20:00
Practice Week Wednesday 15:00 - 20:00
Practice Week Thursday 15:00 - 20:00
Practice Week Friday 10:00 - 20:00
Race Week Saturday 09:00 - 18:00
Race Week Sunday 12:00 - 14:00
Race Week Monday 09:00 - 18:00
Race Week Tuesday 10:00 - 14:00

 

TT RACES
Practice Week Saturday 12:00 - 20:00
Practice Week Sunday 12:00 - 20:00
Practice Week Monday 12:00 - 20:00
Practice Week Tuesday 12:00 - 20:00
Practice Week Wednesday 12:00 - 20:00
Practice Week Thursday 12:00 - 20:00
Practice Week Friday 12:00 - 20:00
Race Week Saturday 09:00 - 20:00
Race Week Sunday 12:00 - 17:00
Race Week Monday 09:00 - 20:00
Race Week Tuesday 12:00 - 17:00
Race Week Wednesday 09:00 - 20:00
Race Week Thursday 12:00 - 17:00
Race Week Friday 09:00 - 20:00
Race Week Saturday 10:00 - 14:00

Can I buy a ticket on the day? You can purchase tickets right up until the start of an event by visiting www.iomttraces.com or by calling the Hotline 0844 453 9077. Alternatively you can visit the Official Box Office at the Main TT Grandstand on Glencrutchery Road subject to availability

How can I pay for my ticket? Online purchases can be paid for via credit or debit card. Tickets purchased at the Official Box Office can be paid for by debit or credit card, or cash. Tickets are subject to a 2% service fee and VAT

Can I book a ticket for someone else or as a gift? Yes

How many tickets can I book at once? There is no restriction on ticket purchases

Do children need a ticket for an Official Grandstand? Yes, children who need their own seat will need a ticket for access to an Official Grandstand

What is the minimum age for the VIP Hospitality Suite events? Guests attending a Race Day daytime VIP Hospitality event must be aged 16 or over. Guests aged under 18 must be accompanied by an adult. For all other events please see the individual ticket description for any age restrictions.

YOUR TICKET



When will I receive my Official Grandstand ticket? You will receive an instant e-ticket which will be sent to the email address that you have provided once payment has been made

When will I receive my Official VIP Experience ticket? You will receive an instant e-ticket which will be sent to the email address that you have provided once payment has been made

When will I receive my Official VIP Hospitality (Race Day only) Experience Pack? You will receive an email confirmation for your order once payment has been made. Official VIP Hospitality Experience packs will be posted out approximately three weeks prior to the event date
 
What happens if my posted tickets don’t arrive in time? You will need to contact iomttraces@gov.im or call the Hotline on 0844 453 9077
 
Are the Official Grandstands wheelchair accessible? Disabled seating is only available at the main TT Grandstand, subject to availability. Please book by emailing iomttraces@gov.im
 
Is the VIP Hospitality Suite wheelchair accessible? Yes

ON-SITE FACILITIES



Are there any cash points at the Official Grandstand sites? No, there are currently no cash points at any of the Official Grandstands locations, the nearest cashpoint is approximately 1km away
 
What facilities are at the Official Grandstand sites? Official Grandstands offer Wi-Fi, food and drink, toilet facilities, parking and live race commentary
  
Once I go into an Official Grandstand, can I leave and return later in the day? Yes, however you will need an entry stamp and your ticket for re-entry, so please keep it safe!

Where can I park? Please follow the signage provided and follow instructions from the stewards. VIP Hospitality (Race Day Only) Experience ticket holders will receive a parking pass allowing access to the dedicated VIP Car Park as part of their VIP Hospitality Experience pack 

HOW TO GET TO THE LOCATION 


Public Transport

The VIP Hospitality Suite and all Official Grandstands can all be accessed by bus - please see Bus Vannin’s website for more info www.bus.im
 
There are also a number of taxi companies on the Isle of Man which can provide travel to all Official locations 

Where can I park overnight? Overnight parking is not permitted at any of the Official locations 

What time do the Official Grandstands open?

For Qualifying days all Official Grandstands are open from 17:00 to 21:30 or until the roads have officially opened - whichever is earliest 
 
On Race days all Official Grandstands are open from 09:00 to 21:30 or until the roads have officially opened, whichever is earliest

What time does the VIP Hospitality Suite open?

For Race Day Hospitality events, the VIP Hospitality Suite will open 09:00 and will close at 17:00. For other events, please see the details specified on the ticket

What happens in the event of delays, postponements and cancellations?

Please see the Terms and Conditions which can be found at www.iomttraces.com/legal/ticketing-terms-and-conditions

OTHER

Are the Official Grandstands covered? No

Will there be security at the Official Grandstands? Yes, there will be stewards in attendance. You should report any issues to the stewards in the first instance

Once I go into the VIP Hospitality Suite, can I leave and return later in the day? Yes you can, however you will need to present your pass upon re-entr

What items are not allowed in the Official Grandstands or VIP Hospitality Suite? 
- Glass bottles
- Alcohol
- Animals (except Guide Dogs)
- Drones or Remote Controlled Aircraft
- Lasers
- Fireworks/Pyrotechnics

What items are not allowed in the VIP Hospitality Suite? Guests are not permitted to bring their own food or drink into the Suite 

Can I bring a guide dog onto a Grandstand or the VIP Suite? Yes you may. However we would recommend booking a seat on the front row of the Grandstand for additional room for your dog. No other pets or animals are permitted onto the Official Grandstands or in the VIP Hospitality Suite

PHOTOGRAPHY AND FILMING

Can I take photos or film whilst in an Official Grandstand? Yes, provided it is for personal use only and not for commercial purposes

Can I take photos or film whilst in the VIP Hospitality Suite? Yes, provided it is for personal use only and not for commercial purposes

 

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